Open interpersonal trainings dedicated to the development of communication skills are carried out on user-friendly and well-known Clickmeeting or Zoom platforms, thanks to which the soft skills trainings created by our communication experts do not cause difficulties for the participants, regardless of whether they are users familiar with new technologies or just getting to know them. The remote course is a very convenient and economical training – soft skills can be trained and improved without the need to travel, saving time and money from the company budget. Online training “Interpersonal communication at work” requires only access to the Internet. Remote soft skills trainings take place without the use of additional software or special applications. Interpersonal communication trainings for employees are intensive practical courses. During the workshops, techniques of effective communication in various professional situations are improved, and the selection of the most effective teaching methods, examples and compendia of good practices are the responsibility of valued professionals in the field of business communication. The interpersonal communication training “Interpersonal communication at work” is preceded by verification of the training needs of the participants, which allows us to maximally adjust the course program to the specific needs of a given organization.

The online training “interpersonal communication at work” is a one-day intensive interpersonal training of practical kind– the training program assumes the use of many activating techniques and teaching methods. The presented online workshop is an interpersonal training based on real experiences. The training effectively prepares employees to solve real communication problems existing in a given company or institution. We provide you with the highest standard of the offered training – we have been improving interpersonal skills with success for many years, and the professionalism of our training services is confirmed by certificates obtained by Human Skills, including the SUS 2.0 quality certificate. Participants enrolled in the course “Interpersonal communication at work” receive from us additionally a package of valuable training materials necessary for the development of their competences.

DETAILED PROGRAM OF REMOTE TRAINING „INTERPERSONAL COMMUNICATION AT WORK”

Interpersonal communication at work as a tool for building relationships and team cooperation.

Remote interpersonal training takes place in virtual rooms in real time on the Zoom or Clickmeeting platform. Online soft skills training begins with the analysis of the training needs of the people enrolled in the classes, and its results are used by the trainer to optimize the program, methods and techniques of teaching, as well as examples and case studies that will enrich the training data. Soft skills training is a one-day session scheduled for 7 clock hours. The schedule of the presented soft skills training includes 3 nodal thematic segments. The individual elements of remote interpersonal communication training can be enriched with alternative content and additional exercises based on the results of the diagnosis carried out by the trainer during the introduction to the workshop. The participants finish the training in interpersonal communication at work by developing an individual action plan. The remote interpersonal course “Interpersonal communication at work” allows you to obtain a certificate confirming the completion of a professional course in our training company.

Start of a training. Discussion of the course objectives and diagnosis of the needs of participants starting interpersonal training and communication training at work.

Module I.  Interpersonal communication at work – the role of communication

• The role of communication in the process of building relationships and cooperation in professional life and beyond it.
• Communication “barriers” – their source and explanation of their fundamentals.

Module II. Interpersonal communication at work – key aspects of communication

• The role of the DISC model and personality type – introduction to the topic (we invite you to the training: Interpersonal communication in business – DISC model, which allows you to explore this topic!).
• Elements of non-verbal communication – tone of voice, body posture and gestures, facial expressions and the law of coherence.
• The importance of eye contact, i.e. how to show acceptance or correct the interlocutor with the help of eyes.
• The role of a handshake and alternative opportunities to demonstrate a desire to build relationships.
• The space for personal communication or the proxemic principles – how to read it, how to interpret it and how to correct the interlocutor thanks to it.

Module III. Interpersonal communication at work – making clear messages

• Communication coherence on verbal and non-verbal levels – how to properly interpret Albert Mehrabian’s research?
• Rules for making clear and readable messages.

Coding and Decoding: What to do, so everybody understands us.

• Model of communication square – model of quadruple tube and quadruple ear of Friedemann Schulz von Thun (multilevel structure of expression).
• How to ask questions in order to receive the information sought and/or expected.

Fact, opinion or feeling, or how to manage subjective interpretation.

• Introduction to the principles of persuasion (we invite you to a specialist course in this field: Open training dedicated to influence techniques).

End of training. Review and repeat of the most important parts. The communication course ends with the development of individual action plans by the trainees. The interpersonal skills acquired during the workshop can be documented in the future with the help of our certificate.

Interpersonal communication training organized in the form of stationary course is held in our company’s premises in the center of Warsaw. Participants enrolled in stationary soft skills training courses can count on ideal learning conditions – the workshops take place in a relaxed atmosphere, in well-equipped and conveniently arranged rooms. From the early beginning of the course, the trainers take care of all the needs of the people who have come to the training. Soft skills are thus improved in our company in an efficient, effective and pleasant way. Stationary training dedicated to soft skills “Interpersonal communication at work” is 1-day intensive practical training in interpersonal communication, which is why the program of the presented workshops is based on numerous exercises, and the learning is based on the use of activating techniques and teaching methods. The program of interpersonal communication training can be modified, if necessary, to better meet the expectations of participants and their employers. The interpersonal course “Interpersonal communication at work” is also enriched with analysis of individual experiences of participants, and the theory is accompanied by practical interpersonal training. We conduct communication training in accordance with the philosophy of the Kolb cycle and the Activity Based Learning. We provide you with a high standard of training offered by us – we have been successfully training interpersonal skills for many years, and the quality of our training services is confirmed by the certificates we have already obtained. The price of the training includes set of carefully selected training materials.

DETAILED PROGRAM OF STATIONARY TRAINING „INTERPERSONAL COMMUNICATION AT WORK”

Training: Interpersonal communication at work as a tool for building relationships and team cooperation.

Interpersonal training organized in stationary mode takes place in our company located in the center of Warsaw. “Interpersonal communication at work” training begins with verification of the needs and expectations of the participants, and its results are used to optimize the course program according to which the training will take place. Soft skills are trained for about 7 clock hours during a one-day training session. The standard soft skills training plan “Interpersonal communication at work” consists of 3 main thematic modules. The program of a specific training dedicated to interpersonal communication can be modified, if necessary, after the diagnosis of training needs carried out at the beginning of the classes. The training dedicated to interpersonal communication in the stationary mode ends with a summary of the most important content discussed during the workshops and issuing certificates confirming the completion of the course. As part of the fee for the interpersonal course in the above-mentioned subject, our customers can count on a snack served during the coffee break and lunch in one of the nearby restaurants.

09:00 – 09:30

Start of a training. Discussion of the course objectives and diagnosis of the needs of participants starting interpersonal training and communication training at work.

Module I.  Interpersonal communication at work – the role of communication

• The role of communication in the process of building relationships and cooperation in professional life and beyond it.
• Communication “barriers” – their source and explanation of their fundamentals.

Module II. Interpersonal communication at work – key aspects of communication

• The role of the DISC model and personality type – introduction to the topic (we invite you to the training: Interpersonal communication in business – DISC model, which allows you to explore this topic!).
• Elements of non-verbal communication – tone of voice, body posture and gestures, facial expressions and the law of coherence.
• The importance of eye contact, i.e. how to show acceptance or correct the interlocutor with the help of eyes.
• The role of a handshake and alternative opportunities to demonstrate a desire to build relationships.
• The space for personal communication or the proxemic principles – how to read it, how to interpret it and how to correct the interlocutor thanks to it.

Module III. Interpersonal communication at work – making clear messages

• Communication coherence on verbal and non-verbal levels – how to properly interpret Albert Mehrabian’s research?
• Rules for making clear and readable messages.

Coding and Decoding: What to do, so everybody understands us.

• Model of communication square – model of quadruple tube and quadruple ear of Friedemann Schulz von Thun (multilevel structure of expression).
• How to ask questions in order to receive the information sought and/or expected.

Fact, opinion or feeling, or how to manage subjective interpretation.

• Introduction to the principles of persuasion (we invite you to a specialist course in this field: Open training dedicated to influence techniques).

End of training. Review and repeat of the most important parts. The stationary course Interpersonal communication at work ends with the development of individual action plans by the trainees. The interpersonal skills acquired during the workshop can be documented in the future with the help of our certificate.