Managing Cultural Diversity – in company training
Management in cultural diversed environment – the closed training is aimed at the indication of the differences in culturally diverse teams and gaining the advantages from it which becomes an advantage and an asset for the company. Taking into account that more and more organizations set up a business across the country and around the world, issues related to diversity require a special attention. Despite the fact that companies give more attention to diversity, a huge amount of employees is facing problems when it comes to overcoming the biases they have in relation to other employees who represent totally different cilture and have different set of values. So, different companies, aiming at maximization of profits and boosting their potential must employ people who are open to other cultures, tolerant and treat people representing totally different culture with respect. Inclusion and diversity in the workplace allow to:
- Obtain a wider range of perspectives.
- Employ really qualifies and intelligent staff.
- Get a better understanding of the needs of yout customers.
- Boost innovation.
- settle problems more quickly anf effectively.
- To boost your reputation and achieve excellent business results.
Thanks to this training, participants will improve their communication and collaboration skills and will constantly work towards achieving success in the long run.
Managing Cultural Diversity – in company training
Management in cultural diversed environment – the closed training is aimed at the indication of the differences in culturally diverse teams and gaining the advantages from it which becomes an advantage and an asset for the company. Taking into account that more and more organizations set up a business across the country and around the world, issues related to diversity require a special attention. Despite the fact that companies give more attention to diversity, a huge amount of employees is facing problems when it comes to overcoming the biases they have in relation to other employees who represent totally different cilture and have different set of values. So, different companies, aiming at maximization of profits and boosting their potential must employ people who are open to other cultures, tolerant and treat people representing totally different culture with respect. Inclusion and diversity in the workplace allow to:
- Obtain a wider range of perspectives.
- Employ really qualifies and intelligent staff.
- Get a better understanding of the needs of yout customers.
- Boost innovation.
- settle problems more quickly anf effectively.
- To boost your reputation and achieve excellent business results.
Thanks to this training, participants will improve their communication and collaboration skills and will constantly work towards achieving success in the long run.
Aims & benefits
The participants of a training will be able to:
- understand what impact cultural aspects and patterns of behavior of individual cultures of have on communication,
- understand how communication is affected by: culture, religion, the political system from which a particular
- employee originates, prejudice,digital and networking skills
- understand the specificity of intercultural communication and management,
- recognize, classify, and interpret the communication styles specific to specific cultures,
- choose appropriate management strategies,
- understand the causes and effects of intercultural barriers when supervising multicultural teams,
- resolve cultural communication conflicts.
The participants of a training will learn about:
- intercultural diversity – its sources, manifestations in the workplace,
- cultural identity and its impact on communication and management,
- intercultural communication, or how to talk to a representative of another culture?
In this aspect, the most common obstacles which companies face, when it comes to intercultural communication and verbal and non-verbal communication of particular cultures will be discussed,
- the principles of work and management in a diverse environment, including how to:
- provide information and feedback, regardless of the culture to which it will be directed, which will be assertive, not disrespectful, non-humiliating, non-discriminatory, creating a sense of self-worth and belonging, a sense of pride in your work and progress, a sense of responsibility for yourself, your tasks and team,
- solve communication conflicts having cultural background,
- conduct recruitment taking into account cultural diversity,
- conduct onboarding and offboarding of employees from other cultures,
- build a multicultural team;
- active intercultural communication,
- to inform and apply positive reinforcement in accordance with the cultural standards of all communication participants,
- take into account cultural diversity in management,
- resolving conflicts in a multicultural team.
The participants of the training will strengthen their competences in the area of:
- soft competences (general),
- intercultural competences,
- intercultural communication,
- receiving information and motivation in a culturally diverse environment,
- management in multicultural teams,
- dealing with a conflict in a team.
Agenda
The training program and content will be tailored to the client’s needs.
Management in cultural diverse environment – closed training is dedicated to HR departments, Employer Branding, project managers and other decision-makers in the companies where there are culturally diverse teams.
In order to achieve this goal and to develop synergy method in management:
- We start by determining any communication and management obstacles that occur in multicultural companies.
- Next, we recognize the potential advantages of a specific balance of power resulting from the distribution of strengths of a given team. Other cooperation and achievements will be worked out in a team polish-chinese, and completely different in the polish-filipino-american group.
Management in culturally diverse environment. Culture and cultures – an introduction to cross-cultural awareness (CCA).
- What is culture and cultural identity?
- Cultural diversity.
- Types of cultures according to R. Gesteland, including intercultural governance.
- Attitude toward the interlocutor, focus on purpose, on time, on transactionality, on traditions and customs, context.
- Dimensions of culture according to Geert Hofstede– how to measure culture and how to make conclusions for the management on the basis of this measurement
- Intercultural communication and power distance, dichotomy egoism-empathy, avoidance of uncertainty, individualism and collectivism.
- Factors affecting cultural awareness (and how to develop it?).
- Susceptibility to stereotyping and prejudice.
- Stereotypes, prejudices, cultural blindness, self-stereotypes, ethnocentrism in management of multicultural teams.
- Management in cultural diverse environment. Intercultural communication, or how to talk with a representative of a different culture?
- Cross-culture competence (CCC).
- The way from cultural awareness to intercultural communication and intercultural competence.
- Obstacles to intercultural communication.
- Remote communication and its requirements.
- Counteracting zoom fatique.
- Building a functioning intercultural team – practical tips.
- Cultural shock – how to support an employee in dealing with a cultural shock?
III. Management in cultural diverse environment. Cultural aspects of management in a culturally diverse environment:
- Onboarding and offboarding.
- Principles of intercultural management – practical tips.
- Dealing with problems in intercultural communication in the workplace – reducing prejudice and building a group ties.
IV. Management in culturally diverse environment. Conclusions and summary.
The training program and content will be tailored to the client’s needs.
Management in cultural diverse environment – closed training is dedicated to HR departments, Employer Branding, project managers and other decision-makers in the companies where there are culturally diverse teams.
In order to achieve this goal and to develop synergy method in management:
- We start by determining any communication and management obstacles that occur in multicultural companies.
- Next, we recognize the potential advantages of a specific balance of power resulting from the distribution of strengths of a given team. Other cooperation and achievements will be worked out in a team polish-chinese, and completely different in the polish-filipino-american group.
Management in culturally diverse environment. Culture and cultures – an introduction to cross-cultural awareness (CCA).
- What is culture and cultural identity?
- Cultural diversity.
- Types of cultures according to R. Gesteland, including intercultural governance.
- Attitude toward the interlocutor, focus on purpose, on time, on transactionality, on traditions and customs, context.
- Dimensions of culture according to Geert Hofstede– how to measure culture and how to make conclusions for the management on the basis of this measurement
- Intercultural communication and power distance, dichotomy egoism-empathy, avoidance of uncertainty, individualism and collectivism.
- Factors affecting cultural awareness (and how to develop it?).
- Susceptibility to stereotyping and prejudice.
- Stereotypes, prejudices, cultural blindness, self-stereotypes, ethnocentrism in management of multicultural teams.
- Management in cultural diverse environment. Intercultural communication, or how to talk with a representative of a different culture?
- Cross-culture competence (CCC).
- The way from cultural awareness to intercultural communication and intercultural competence.
- Obstacles to intercultural communication.
- Remote communication and its requirements.
- Counteracting zoom fatique.
- Building a functioning intercultural team – practical tips.
- Cultural shock – how to support an employee in dealing with a cultural shock?
III. Management in cultural diverse environment. Cultural aspects of management in a culturally diverse environment:
- Onboarding and offboarding.
- Principles of intercultural management – practical tips.
- Dealing with problems in intercultural communication in the workplace – reducing prejudice and building a group ties.
IV. Management in culturally diverse environment. Conclusions and summary.
Experts
THE TRAINING METHODS
Activity Based Learning
The training follows the Kolb cycle and the ABL method (Activity Based Learning).
Workshops
Participants take part in activating exercises preceded by the necessary theoretical introduction.
Feedback
Participants have the opportunity to self-diagnose and receive feedback from the trainer.
Full activation
The trainer presents knowledge using 3 channels of information transfer - sight, movement, hearing.
Discussion
Discussion panel, group and individual exercises, presentation, role playing, case studies and review films.
Opinions
The training has been tailored to the needs of all participants. Joanna Frączek-Broda presented the whole subject in an extremely factual and interesting way. gave full response to questions that were asked. Thanks to the extraordinary interpersonal skills that Ms. Joanna has, both trainings were conducted in an atmosphere of kindness, smile, professionalism and mutual cooperation. The materials have been developed in a perfect way: legibly, with attention to content. They also contain humorous elements that help to better remember these issues. Thank you for the great training. Our employees highly rated the quality of the training and teaching materials. In the future, we would like to take advantage of the services of
Mrs. Joanna Frączek-Broda.
Blue Brick Sp. z.o.o.
„Everything was useful I got to learn a lot.”
Oceny dla tego szkolenia:
Oceń to szkolenie:
Clients
Powyższe szkolenie firma Human Skills miała przyjemność prowadzić m.in. dla Uczestników z takich firm i instytucji jak: Blue Brick Sp.z o.o.
Organizational informations
How do we prepare our training projects?
Analysing your training needs
Verification of your training aims
Creating a training programme
Logical & administrative settings
Realization of the project
5 reasons you should pick our training:
1. Based on deeply analyse of your training needs, we will recommend you best trainer and programme offer.
2. Through the whole project, there’s gonna be an account manager to take care of your needs.
3. Participants will get all the necessary training materials in very attractive form.
4. We guarantee using variety of training methods through the whole project.
5. Your project will be closed with after training report containing evaluation and reccomendations for the future.
Have questions?
Contact us:
18 Widok St, Apt 2,
00-023 Warsaw
(22) 224 21 95
603 906 655
biuro@humanskills.pl
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(22) 224 21 95
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